NCC Releases Network Performance Report on Quality of Telecoms Services

By Correspondent.

The Nigerian Communications Commission (NCC) has reaffirmed its commitment to transparency, accountability, and improved service delivery in the telecommunications sector with the release of its Fourth Quarter (Q4) 2025 Network Performance Reports.

The Commission said the quarterly reports are designed to provide telecoms consumers, industry players, policymakers, and other stakeholders with consistent, reliable, and data-driven insights into how mobile networks are performing across Nigeria.

Speaking at a media engagement in Abuja on Wednesday, during the official presentation of the report, the Executive Commissioner, Technical Services (ECTS), Engr. Abraham Oshadami, described the initiative as a critical tool for strengthening public trust and enhancing regulatory accountability in the telecoms ecosystem.

According to Oshadami, the publication of the Network Performance Reports reflects the steady progress, reforms, and performance monitoring efforts being undertaken by the NCC in one of Nigeria’s most strategic sectors.

“The objective of these reports is simple. To furnish consumers and stakeholders with clear, consistent, and data-driven insights into how networks are performing nationwide,”he said.

He acknowledged the media as critical partners in shaping public understanding of developments within the telecoms industry, adding that the Commission values their role in amplifying accurate and balanced information.

“Your engagement is important to us, and we do not take it for granted,” he told journalists at the forum.

Oshadami explained that by proactively sharing industry performance data, the NCC is supporting informed decision-making while ensuring that service providers remain accountable to the millions of Nigerians who rely on their networks daily.

As part of its broader transparency drive, he said the Commission has partnered with global network intelligence firm, Ookla, to develop nationwide Network Coverage Maps.

“These maps provide consumers with an objective tool to compare network quality across locations and operators,” Oshadami said, adding that the initiative enables subscribers to make better-informed choices about their service providers.

He noted that the Quarterly Network Performance Reports, which commenced with the Q3 2025 edition published in October last year, are an extension of this partnership and a reflection of NCC’s resolve to base regulation on verifiable data rather than assumptions.

Presenting the Q4 2025 report, Oshadami said early indications show that the Commission’s data-driven regulatory interventions are yielding results.

“We are beginning to observe measurable improvements in network performance and, more importantly, in the Quality of Experience (QoE) delivered to consumers,” he revealed.

He said the purpose of the media engagement was to highlight key findings from the report, explain industry performance trends, and clarify issues that directly impact consumers and stakeholders.

The Executive Commissioner reaffirmed NCC’s belief that sustained collaboration among regulators, operators, the media, and other partners is essential for building a resilient and consumer-centric telecoms sector.

“We encourage you to engage critically with the data, take note of the trends, and help ensure that stories of progress, accountability, and reform are accurately told and widely understood by the public,” Oshadami urged.
Edited by Dada Ahmed.