By Correspondent.
(C) Brand fetch.
The Nigerian Communications Commission (NCC) has taken its nationwide consumer education campaign to the National Youth Service Corps (NYSC) orientation camp, sensitising corps members on smart data management and their rights as telecom subscribers.
The programme, held on Wednesday, August 7, 2025, at the NYSC orientation camp, was led by the Director of Consumer Affairs Bureau of the Commission, Mrs. Freda Ruth Bruce-Bennett, on behalf of the Executive Vice Chairman, Dr. Aminu Maida.
Speaking at the event, Dr.Maida explained that the sensitization was part of NCC’s strategic outreach themed “Consumer Sensitization on Data Depletion: The Role of National Youth Service Corps Members.”
He highlighted that the issue of data depletion remains one of the major concerns raised by consumers, with complaints continuing to grow in line with the sharp rise in internet subscriptions from 105 million in 2018 to 142 million by January 2025.
According to the NCC boss, this surge has been driven by social media usage, online content consumption, and the expansion of data networks across the country.
He noted that NCC has initiated studies, introduced data transparency policies, enforced fair usage rules, and intensified consumer education to address these concerns.
The EVC outlined factors contributing to excessive data usage to include streaming, social media, background app updates, GPS services, and hotspot sharing, and provided practical tips for smart data management.
He added that the factors include: monitoring usage, using Wi-Fi where available, disabling automatic updates, restricting background data, activating data-saving modes, and downloading content for offline use.
The NCC boss urged corps members to become “Consumer Champions” by spreading awareness of consumer rights, sharing NCC’s initiatives within their communities, and providing feedback that will help improve services.
Dr. Maida reaffirmed NCC’s commitment to creating a fair, competitive, and consumer-friendly telecom environment.
“Your voices matter. Your experiences shape policy. Your participation drives progress,” she told the corps members,” he said.
The NCC EVC encouraged the corps members to use NCC’s complaint platforms and social media channels to report challenges, assuring that the Commission will continue working to guarantee transparency, trust, and quality in the nation’s telecom sector.
Edited by Dada Ahmed.
